This article deals with some Questions and Answers relating to the Microsoft virus phone scam.
I had promised in an earlier article to post some Questions and Answers about the scam where a caller claims they are from ‘Microsoft’ and you have some kind of virus on your computer. So here it is. (more…)
The ‘Microsoft’ Phone Scam. If you receive a phone call claiming to be from ‘Microsoft’ or someone claiming to work on their behalf, telling you that you have a virus on your computer which they will help you fix over the phone, It Is A Scam.
Hang up the phone now!
Do not let them have remote control access to your computer and do not give them any money! (more…)
It has been a couple of years since I wrote my original article on the phone scam calls from companies claiming to be Microsoft. The response to the article has been phenomenal, to date over 60,000 people have read the page, over 250 have commented on it and over 2,000 people have Liked it on Facebook, not to mention the other social media networks that have picked it up.
It’s now mid-2012 and I had hoped that by now this kind of thing would be dying off, but the truth appears to be the complete opposite. This scam is more prevalent now than ever before. (more…)
This article explains why it is important to shutdown your computer properly.
In our repair shop, we are sometimes asked by customers if there is any harm in shutting down their computer by just pressing the power button for a few seconds, rather than going through the Windows shutdown procedure.
As far as the customer in concerned, the end result appears to be the same, the computer shuts down. In fact, from their point of view, holding the power button for a few seconds appears to shut down the computer immediately, whereas a proper Windows shutdown takes maybe 20 to 30 seconds. So is it a good idea to do this?
To get straight to the point, it is a very, very bad idea to shutdown your computer by holding the power button. (more…)